What movement do the Mach 33 watches have?
They are all manufactured with a Seiko GM10 Quartz-Quality-Movement.
Last updated: June 14, 2018 05:47
What are the requirements for my phone to read the NFC-Chip?
Most smartphones have this reading function.
Android: You have to activate the NFC reading function. Check beforehand if your smartphone is NFC-enabled.
Apple: The reader must be activated with the Werenbach App. Apple has been using the readers since the iPhone 6 generation
Last updated: June 14, 2018 05:47
How does the Live-Stream work?
The live stream comes from the NASA and is available every 45 minutes. The reason is that the videos are only available when the ISS is on the Earth’s day side. If the ISS is on the Earth’s night side, stored video material provided by the NASA will be streamed with a countdown (until the next live connection).
Note: You need internet connection to see the stream.
Last updated: June 14, 2018 05:47
What does Mach 33 mean?
Mach 33 is a speed equal to 33 times the speed of sound. With this speed (so-called escape velocity) a body can overcome gravity on Earth.
Last updated: June 14, 2018 05:47
Is the watch water-resistant?
Yes, it can withstand a water pressure of up to 5 ATM (corresponds to a depth of 50m). Attention: In case of a violent impact with the water, it is likely that the water pressure is temporarily higher than 5 ATM. So be careful while doing water sports!
Do not operate the crown under water!
Last updated: June 14, 2018 05:47
Is my watch scratch resistant?
I’m afraid, not. Only the dial is scratch resistant, where we use sapphire crystal.
Last updated: June 14, 2018 05:47
Is the material radioactive?
No, it is not. The material is officially certified.
Last updated: June 14, 2018 05:47
Will there be any additional costs (VAT, customs, shipping)?
Up to the value of 250 CHF shipping and packaging fees of 19 CHF will be charged. Customers from Switzerland and the EU must not pay any additional taxes. No additional taxes are expected to be charged in the United States as the value of the watch is below the $800 mark. For all other countries VAT is likely to be charged.
Last updated: June 14, 2018 05:47
Can I buy several watches or additional bracelets on Kickstarter?
Whoever makes a financial contribution on Kickstarter specifies his order afterwards in a survey that is sent by email. There, further bracelets may be ordered.
Last updated: June 14, 2018 05:47
Are there serial numbers? If so, how are they distributed?
The serial numbers are randomly distributed. There is no right to special serial numbers.
Last updated: June 14, 2018 05:47
How come the big price differences between the collection?
Werenbach offers three different collections. The differences result from different production processes, components and quantities. It should also be noted that the further processing of the original rocket parts requires an additional manufacturing step. The more rocket material is processed, the more complicated the manufacturing process.
Last updated: June 14, 2018 05:47
Why don’t the watches look like in the Promo-Video?
In the Promo-video we wanted to show how the watches can be personalised.
Last updated: June 14, 2018 05:47
Why aren’t there any stretchgoals?
Our aim is to offer the watches at an affordable price.
Last updated: June 14, 2018 05:47
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.